Click the link for your specific computer, select your operating system, and then download the latestīIOS, software, and drivers as follows: Intel® Thunderbolt Firmware Update Utility, Intel Thunderbolt.Select Get software and drivers, enter your computer model number (located on the computer service label), and then select Find my product. To update the BIOS and the software and drivers: For optimal performance, keep all software and drivers on your computer updated. NOTE: If you do not do this, the dock might not work. NOTE: Below instructions can also be found in Users Guide “Getting Started” à “Setting up the dock” à “Step 2: Updating your computer”īefore connecting the dock to your computer, update the BIOS, software, and drivers on your computer. Using & Troubleshooting the Dock: Process for updating your unit We are here and very interested in help you be successful in using the HP new Thunderbolt Dock. If you still have issues, please call HP support.Please note that you may have to cut and paste some of the links into your browser. Please use these to help when you have issues after you have fully updated your unit and dock as instructed above. Below are links to the user’s guide, Technical white paper and Using & Troubleshooting guides.Please follow step by step process as shown below in “Process for updating your unit”. For it to be fully functional, it requires the latest firmware, BIOS and drivers to function properly. The Thunderbolt dock uses latest thunderbolt technology.Please find guidance and updates to enhance your use of the HP Thunderbolt Dock. We continue to work with our customers to address any issues. We are listening to customer feedback on our recently released Thunderbolt Dock for use with the latest ZBooks and Elite Notebook products. HP is dedicated to delivering quality products to meet our customer’s needs. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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